Privacy Policy

We collect what you give us and limited technical data from our website and ads.

• Contact details: name, phone number, email address and mailing address.
• Property and insurance details: property address, coverage needs, current policy and deductible information, and other details needed to quote or service a policy.
• Ad and form responses: information you submit through forms on bigatx.com or through Meta (Facebook and Instagram) lead forms.
• Communications: records of calls, texts and emails with our team.
• Website and ad data: device, browser, pages viewed and how you reached our site, collected through cookies and similar tools, including advertising tools from Meta.

We use this information to:

1. Prepare and deliver insurance quotes and applications you request.
2. Contact you by phone, text or email about your request and related coverage.
3. Service policies, process requests and keep records required by law.
4. Measure and improve our website and advertising.
5. Comply with legal, regulatory and licensing obligations.

We do not sell your personal information. We share it only as needed to serve you:

• Insurance companies and program partners, such as SOLA, to quote, underwrite, issue and service the coverage you request.
• Service providers that support our agency, such as our customer management system, phone and texting providers, and website hosting. They may use the information only to provide services to us.
• Legal and regulatory needs, when required by law, by insurance regulators, or to protect our rights and the safety of others.
• Business transfers, if our agency or its book of business is sold or merged, subject to this policy.

As an insurance agency, we follow the privacy requirements of the Gramm-Leach-Bliley Act and Texas insurance law for the nonpublic personal information of our clients.

By checking the consent box on our forms or texting us first, you agree to receive calls and text messages from Baker Insurance Group at the number you provide, including messages sent with automated technology, about your quote request, policy service and related coverage. Consent is not a condition of purchase.

• Frequency: varies with your request, typically a few messages per quote.
• Cost: message and data rates may apply.
• Opt out: reply STOP at any time to stop texts. Reply HELP for help, or call (512) 255-5555.
• Mobile information: we do not share or sell mobile phone numbers or text messaging consent with third parties or affiliates for their marketing or promotional purposes. Text opt-in data and consent are not shared with any third parties, except service providers that deliver our messages.
• Carriers are not liable for delayed or undelivered messages.

Our website and ads use cookies and similar tools, including the Meta pixel, to measure visits and show relevant ads. You can limit cookies in your browser settings and manage ad preferences in your Facebook and Instagram settings.

We use reasonable administrative, technical and physical safeguards to protect your information. We keep it as long as needed to serve you and to meet legal and recordkeeping requirements.

You may ask us to access, correct or delete your personal information, or to stop marketing calls, texts or emails, by contacting us below. Some records must be kept by law.

Our services are not directed to children under 13, and we do not knowingly collect their information.

We may update this policy. The effective date at the top shows when it last changed.

Baker Insurance Group, Austin, Texas

Phone: (512) 255-5555

Email: insurance@bigatx.com